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Name: Certified Tourism Ambassador Class
Date: November 17, 2016
Time: 12:30 PM - 5:30 PM EST
Website: Register Here
Event Description:
The Flint & Genesee Tourism Ambassador Program is a multi-faceted program that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. When visitors have a positive experience they are more likely to return in the future and also share their experience with others. Everyone benefits — the visitor, the industry, the local economy, and most importantly, the front-line worker.

Program Curriculum\n\n
  • Module 1: The Power of Tourism
  • Module 2: Discovering Flint & Genesee
  • Module 3: Knowing, Finding, Using Resources
  • Module 4: Exceeding Customer Expectations
The curriculum is delivered through reading assignments and in-class participation.

Program Requirements

Every certification program requires successful completion of a core curriculum. The following recaps the requirements to earn the CTA designation:
  • Complete required reading
  • Attend half-day classroom session
  • Complete learning assignments
  • Complete open-book examination
Upon successful completion, participants will earn the Certified Tourism Ambassador™ designation and receive a CTA certificate and lapel pin. An annual renewal process of certification is also necessary to maintain your certification.


There is a one-time non-refundable, non-transferable application fee of $30 per person and an annual renewal fee of $15 per person.
To access a class schedule, to register or for additional information visit www.CTANetwork.com.
ELGA Credit Union - Corunna Road
5072 Corunna Road
Flint, MI 48532
$30 per person
Must register by November 4
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