ZingTrain will share ideas and concepts they have found to be particularly effective in embedding best practices into the operations of their businesses. Learn how Zingerman’s employs the Belief Cycle to understand core motivations, the recipe for creating a Customer Service Culture within your own organization and how the energy you project can make or break any interaction. Attendees will leave with a slew of tips and techniques, and a whole new lens with which to look at the inner workings of their businesses!
Facilitator: ZingTrain, which offers seminars and training sessions based on the tools, techniques and philosophies developed through constant implementation and improvement at each and every one of the Zingerman businesses. zingtrain.com