Accredited through the Tourism Ambassador Institute and administered at the local level, the Certified Tourism Ambassador (CTA) program is an industry-recognized certification that serves to increase tourism by inspiring front-line employees and volunteers to turn every visitor encounter into a positive experience. It's the only program in existence today that gives an official designation to individuals - from Mayors, to General Managers, to Drivers, to Waiters - people who care about their destination.
With over 30,000 current CTAs, the program has proven success in aligning the destination's people infrastructure - its stakeholder businesses and front-line - to build tourism by Enhancing the Visitor Experience. Through its locally-customized curriculum, the CTA program focuses on the experience given to visitors, whether they are leisure travelers, business travelers or attendees.
Come be a part of this fun and interactive classroom and become a proud Flint & Genesee CTA - expand your knowledge, enhance your performance and better serve your customers!
For more information and to learn how to register for an upcoming class visit CTANetwork.com or contact Dawn Stableford at (810) 600-1454.
Registration is recommended no later than two weeks before the date of the class.